FitBar Shipping Policy

Pull Up Grips, Obstacle Trainers, Strength Training Equipment

Substantial inventory is maintained for all the small items shown in our online store – pull up grips, pull up handles, doorway pull up bar, suspension trainer, etc. Product will ship out the next business day after order notification is received. For orders received before 12 noon EST Monday thru Friday on non-holidays, we typically will ship those items on the same day.

For domestic US shipments we utilize both UPS Ground and USPS Priority Mail shipping, so your product transit time is typically planned at 2-3 days in the continental United States. For international shipments, transit times is typically 6-10 business days. Note: the coronavirus pandemic has affected shipping times based on guidance provided by UPS and USPS. The USPS website officially states “USPS is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19”. Additionally, UPS has suspended the UPS Service Guarantee as noted in their Service Alert related to the Coronavirus. Due to these service issues due to the coronavirus pandemic, sometime packages are delayed and / or are not delivered on the date identified in tracking data at initial shipment. We ask that you be patient should there be a shipping delay.

Domestic (US) Shipments

We charge shipping at the best available discounted rate based on product weight. This domestic discounted rate also applies to military personnel at bases through out the world (APO). Note: we use both UPS and USPS for delivery services, both which provide detailed shipping tracking which is provided with orders. Once UPS and USPS log a shipment as delivered, they will not honor any shipping insurance claims. We strongly suggest that if you live in an area with a history of package theft, you provide an alternate shipping address with your order. We are not responsible for items lost, stolen, or damaged after delivery.

International Shipments

For customers in Canada, shipping companies charge less than shipments to other parts of the world. This savings is passed onto our customers so please select Canada Shipping when checking out.

For customers in the rest of the world, we offer two shipping options - USPS and DHL. USPS will get the package to an entry point where the package is handed off to a delivery company the USPS has agreements with. This international shipping option is the lowest cost. Shipments are advertised by the USPS as 6-10 business days, however, USPS shipments during Covid have been know to take up to 6 weeks plus, usually getting held up in customs. DHL shipping is much faster, typically 3 business days, however, the shipping cost is higher than the USPS option. Buyers from countries from which there are no free trade agreements with the US are responsible for any taxes or tariffs due for the shipment. This is typically paid once item is received. We provide the Commercial Invoice with the shipment for proper receipt in foreign companies.

Free-standing Pull Up Bars, Rigs, and Racks

We keep a limited supply of squat stands, monkey bars, and portable pull up bars in stock. We need 2 business days to get the components packaged and ready to ship. You will receive a notification when the shipping labels are printed and the items are shipped. Note: rigs and racks can be shipped to military bases (APO/FPO) throughout the world via the USPS.